If you’re passionate about bringing world class brands to Asian markets, motivated by success,
hard working and like to have fun, we want to hear from you!
We are a growing company
with over 140 employees, but cherish our culture as a small, nurturing family.
Our
senior employees have grown and advanced, some have became partners with us! We believe in
quality in every aspect of our business units - which is why we believe in every talent we hire,
train them with the highest professional standards and empower each and every employee to
succeed individually and as a team.
SINGAPORE
HR Executive
Responsibilities
Maintain recruitment portal and shortlisting of candidates
Creating job descriptions, advertising on all job platforms, and handling the full recruitment process
Reviewing CVs, shortlisting candidates, and assisting in the recruitment process
Handling end-to-end process of staff onboarding and offboarding
Assist with MOM pass renewal and process work pass application
Process monthly payroll and generate payroll report
Process Income Tax submissions for IR21 and IR8A
Maintain records and compile reports such as recruitment, attendance, leave, etc.
Administer training-related matters including coordination or enrolment of internal & external courses, update & maintain training records, etc.
Be the first point of contact for employee’s inquiries on HR-related matters and assist their inquiries
Provide support on other HR matters and ad-hoc duties as assigned
Requirements
Diploma in Human Resources or relevant qualifications.
Minimum 3 years of work experience in an HR generalist role
Experience in the retail beauty industry will be added advantage
Good knowledge of MS Office - Excel and PowerPoint
Good knowledge of employment law, HR Policies, and best practices
Strong interpersonal communication (both written and verbal)
Good communication and interpersonal skills
Good organizational skills and meticulous
Ability to work independently and meet tight datelines
Responsibilities
Maintain recruitment portal and shortlisting of candidates
Creating job descriptions, advertising on all job platforms, and handling the full recruitment process
Reviewing CVs, shortlisting candidates, and assisting in the recruitment process
Handling end-to-end process of staff onboarding and offboarding
Assist with MOM pass renewal and process work pass application
Process monthly payroll and generate payroll report
Process Income Tax submissions for IR21 and IR8A
Maintain records and compile reports such as recruitment, attendance, leave, etc.
Administer training-related matters including coordination or enrolment of internal & external courses, update & maintain training records, etc.
Be the first point of contact for employee’s inquiries on HR-related matters and assist their inquiries
Provide support on other HR matters and ad-hoc duties as assigned
Maintaining physical and digital personnel records like employment contracts etc.
Handle recruitment processes such as posting advertisements, phone screening for shortlisting, arranging interviews, and employment contracts.
Handle and process administrative issues with regard to human resources and recruitment
Handle Ministry of Manpower (MOM) matters such as work pass application, renewal and cancellation respectively, levy submission and status including monitor of the expiry
Monitor the implementation of HR policies and procedures followed by managers and staff.
Answer employees' queries about HR-related issues.
Update and manage employee records.
Assist in monthly payroll such as gathering leave information.
Handle and process the application of any GPL-related claims.
Handle the administration and liaise with external partners, like insurance vendors, HRIS vendors, etc.
Other ad-hoc HR & Admin duties & projects delegated from management and superior.
Requirements
Minimum Diploma in Human Resource Management / Business Administration
2-3 years of working experience in a similar capacity.
Good computer skills in spreadsheets and word processing.
Flexible, resourceful, and able to perform despite tight schedules.
A high-level individual who is independent, and proactive, with a good attitude and mindset.
Must take initiative to complete the task assigned.
Has a strong stakeholder focus and service-oriented attitude.
Other tasks may be assigned as necessary according to organizational needs.
Responsibilities
Maintaining physical and digital personnel records like employment contracts etc.
Handle recruitment processes such as posting advertisements, phone screening for shortlisting, arranging interviews, and employment contracts.
Handle and process administrative issues with regard to human resources and recruitment
Handle Ministry of Manpower (MOM) matters such as work pass application, renewal and cancellation respectively, levy submission and status including monitor of the expiry
Monitor the implementation of HR policies and procedures followed by managers and staff.
Answer employees' queries about HR-related issues.
Update and manage employee records.
Assist in monthly payroll such as gathering leave information.
Handle and process the application of any GPL-related claims.
Handle the administration and liaise with external partners, like insurance vendors, HRIS vendors, etc.
Other ad-hoc HR & Admin duties & projects delegated from management and superior.
Conduct market research to identify new business opportunities, business channels, and target profiles to drive business expansion.
Develop business development plans in accordance with the company’s business development strategies.
Liaise with product principals, property owners, regulatory bodies and internal stakeholders on matters related to new business such as products listing, pricing, commercial terms, potential sites for new shops, licensing requirements, manpower structure and marketing strategies.
Work with Business Operations Director to develop new business proposal includes presentation and investment deck, complete with financial projection.
Meeting with related stakeholders such as brands and product principals, manufacturer, property agents, and landlords to maintain relationship.
Liaising with colleagues to develop sales and marketing strategies for new business initiatives.
Projects
Project managing from conceptualization, design to creating and development plans with timeline, financial projection to implementation of the projects.
Liaise with designer, contractor and internal stakeholder to ensure smooth implementation of project in accordance with timeline.
Manage project expenses in accordance with budget,
Attending related events such as exhibitions and conferences to gain insight on market trends, new products and technology.
Perform any other duties as assigned by Management
Requirements
A Diploma in Business, Marketing or any related discipline with at least 5 years of practical experience in a dynamic Retail Sales environment, in a managerial position.
Proven working experience as a business development manager or a relevant role, preferably in a beauty and skincare industry.
Strong in Project management, Sales and Communication skills, Strategic and Analytical thinking skills, Problem Solving and Decision-Making skills.
Strong communication with can-do attitude, complemented by the capability to multi-task in a fast-paced and dynamic environment.
Proficiency in Microsoft Office such as Excel, Power Point, Word, Outlook and familiar with retail Point of Sales system.
A proactive, independent team player with a keen attention to details, high level of accuracy and ability to work within tight timeline
Responsibilities
Strategic
Conduct market research to identify new business opportunities, business channels, and target profiles to drive business expansion.
Develop business development plans in accordance with the company’s business development strategies.
Liaise with product principals, property owners, regulatory bodies and internal stakeholders on matters related to new business such as products listing, pricing, commercial terms, potential sites for new shops, licensing requirements, manpower structure and marketing strategies.
Work with Business Operations Director to develop new business proposal includes presentation and investment deck, complete with financial projection.
Meeting with related stakeholders such as brands and product principals, manufacturer, property agents, and landlords to maintain relationship.
Liaising with colleagues to develop sales and marketing strategies for new business initiatives.
Understand the current sales strategies to identify potential gaps and recommend more effective strategies which meet the sales requirements.
Discuss with the CEO and Sales Leader to create the curriculum for their training programs which best suited the various stages of sales processes.
Participate directly with the sales staff on the ground to demonstrate the desired sales tactics.
Focus on the training and coaching of newbies on successful approaching methods, build confidence, and deliver sales targets.
Evaluate the training curriculum from time to time to ensure it stays relevant and effective and caters to the changing business operations model and requirements.
Assess the existing sales evaluation process, and recommend changes where necessary to achieve the objective of retaining effective sales team members who will be sustainable.
Working closely with Human Resource Department to conduct staff assessments and performance management.
Work with external training specialists, where necessary, to provide add-on training for the sales team and managers to achieve further development goals.
Managers Training and Development
Assess the existing managers’ core competencies, skills, and experience, identify areas for improvements, and recommend development strategies to improve managers’ skills in staff management, customer service, compliance, and alignment with the company’s goals.
Conduct periodical performance discussions with Managers to assess performance and provide evaluation feedback to the Regional Sales Manager
Others
Coordinate and support the Sales Leader with conducting candidate interviews with a set of clear criteria for selection to achieve a higher level of hiring success.
Collaborate with other departments on training-related coordination, materials, venues, SOPs, etc.
Requirements
Relevant sales training experience in the beauty and skincare industry
Relevant beauty and training certificates
Strong analytical skills to be able to review information and sales performance which helps to make decisions on training needs.
Good decision-making skills, in order to determine the best way to address gaps in training or areas for improvement.
Effective communication, and organizational skills to work with the team and develop effective training materials.
Basic computer skills to produce training materials, assessments, and document discussions.
Interpersonal skills, to interact with various stakeholders, including customers.
Responsibilities
On The Job Training and Evaluation
Understand the current sales strategies to identify potential gaps and recommend more effective strategies which meet the sales requirements.
Discuss with the CEO and Sales Leader to create the curriculum for their training programs which best suited the various stages of sales processes.
Participate directly with the sales staff on the ground to demonstrate the desired sales tactics.
Focus on the training and coaching of newbies on successful approaching methods, build confidence, and deliver sales targets.
Evaluate the training curriculum from time to time to ensure it stays relevant and effective and caters to the changing business operations model and requirements.
Assess the existing sales evaluation process, and recommend changes where necessary to achieve the objective of retaining effective sales team members who will be sustainable.
Working closely with Human Resource Department to conduct staff assessments and performance management.
Work with external training specialists, where necessary, to provide add-on training for the sales team and managers to achieve further development goals.
To provide excellent customer service and build long-term relationship with our clients
Follow up consultation with customers with regards to their treatments and products purchased
To effectively manage daily operations of the outlet
Train, lead and motivate sales personnel in the company to achieve the most outstanding customer's experiences
Contribute to team sales effort by accomplishing related results as needed
Plan to ensure achievement of divisional and personal target, including your own, aligning with company sales policies and strategies
Ensure high levels of customer satisfaction through excellent sales service
Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
Supervise and guide team of sales reps and professional beauticians towards maximum performance
Organize all store operations and allocate responsibilities to personnel
Prepare and control the store’s budget aiming for minimum expenditure and efficiency
Deal with complaints from customers to maintain the store’s reputation
Plan and oversee in-store promotional events or display
Ensure the store fulfils all legal health and safety guidelines
Requirements:
Strong leadership and personal presence, able to demonstrate focus, energy and tenacity in the pursuit of results. Self-motivated and able to motivate, influence and inspire others.
Minimum 5 years of experience in spa and beauty industry
Experience of managing a similar size spa operation
Fluent in both Mandarin and English
Responsibilities
To provide excellent customer service and build long-term relationship with our clients
Follow up consultation with customers with regards to their treatments and products purchased
To effectively manage daily operations of the outlet
Train, lead and motivate sales personnel in the company to achieve the most outstanding customer's experiences
Contribute to team sales effort by accomplishing related results as needed
Plan to ensure achievement of divisional and personal target, including your own, aligning with company sales policies and strategies
Ensure high levels of customer satisfaction through excellent sales service
Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
Supervise and guide team of sales reps and professional beauticians towards maximum performance
Organize all store operations and allocate responsibilities to personnel
Prepare and control the store’s budget aiming for minimum expenditure and efficiency
Deal with complaints from customers to maintain the store’s reputation
Plan and oversee in-store promotional events or display
Ensure the store fulfils all legal health and safety guidelines
